Just like any other software company, we are also not promising lifetime support for our products, they do eventually get outdated in favor of newer versions. You can also run the trial first - it will work in parallel with Reference 4. That is correct - both versions can be activated simultaneously. Hope that helps and if not please feel free to reach out!
Try adjusting the high DPI settings for Measure by going to Program Files -> Sonarworks -> SoundID Reference-> Measure -> right click on Reference Measure.exe > Properties > Compatibility > Change high DPI settings > use this setting to fix scaling problems for this program instead of the one in Settings.You can try clicking Tab a few times while being on the set-up checklist page in Measure.In your Display Settings (Start > Settings > System > Display), set the scale settings to 150%.
There was a new update to the software that was released on the 9th of June - if you haven't tried that already, please download the latest version here Release notes about this version can be found hereĪlternatively, I can suggest what has worked for other users - it looks like it might be a scaling issue, therefore here are some possible solutions: Hello there, please submit a Support ticket and we will assist you with the issue. For example, Reference 3, despite not being officially supported for several years now, is still fully functional on the operating systems it was designed for, the software installers and activation are functional and available, and our support team still helps out a healthy bunch of active Reference 3 users with any questions or issues you may have, as much as it is possible - nobody is thrown overboard :) In fact, we released the v4.4.8 update for Reference 4 in late March with several important fixes and improvementsĪnd of course, we will do our best to provide support even after official obligations expire.
All of those legal resources are available to see here If we are taking hard facts, we are providing support within Warranty and our Terms & Conditions, as expected by license owners. We are, however, fully supporting Reference 4 as required by consumer laws, even after active development stops in a year.
Hello diamondts, just like any other software company, we are also not promising lifetime support for our products, they do eventually get outdated in favor of newer versions.
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